Learn How to Permanently Delete Your Shopify Account in a Few Easy Steps
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Learn How to Permanently Delete Your Shopify Account in a Few Easy Steps

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Learn How to Permanently Delete Your Shopify Account in a Few Easy Steps

by Ashwin Mason
Updated
October 6, 2023
in Software Review

Looking to permanently bid adieu to your Shopify account but feeling a bit lost on how to go about it? We totally get you! According to recent online surveys, the process can seem like navigating through uncharted waters for many.

But, no more worries! This guide is here like a friend with an outstretched hand, ready to stride alongside you as we walk through this together — step by simple step. So, are you ready? Let's dive in and responsibly and securely close up shop on that store of yours!

Things to Consider Before Deleting Your Shopify Account

Before deleting your Shopify account, it's important to consider a few things to ensure a smooth process.

Settle outstanding charges

Clearing all dues is the first thing we must do. We need to pay any unpaid fees or charges from Shopify. These might be for buying a theme, an app, or even a shipping fee. Pay everything off before deleting your account.

This way, we don't leave money matters hanging when we say goodbye to Shopify.

Save your store data

To save your store data before deleting your Shopify account, you can easily export important information. This includes things like product details, customer information, and order history.

By exporting this data, you'll have a backup that you can refer to later if needed. To do this, go to the admin dashboard and navigate to the "Settings" tab. From there, click on "Export" and choose the type of data you want to save.

Once you've selected everything, simply download the file and keep it in a secure place for future reference.

It's important to note that once you delete your Shopify account, all of your store data will be permanently removed from their servers. So taking the time to save your information beforehand is crucial if you think you might need it down the line.

Cancel third-party application subscriptions

To ensure a smooth process when deleting your Shopify account, it's important to cancel any subscriptions you have with third-party applications. These are the apps that you've added to your store to enhance its functionality.

By canceling these subscriptions, you'll avoid any additional charges after closing your account. To do this, simply go to the Apps section in your Shopify admin dashboard, locate the app you no longer need, and click on 'Delete' or 'Uninstall'.

Make sure to follow any prompts or instructions provided by the app developer. Taking this step will help simplify the process of permanently deleting your Shopify account.

Domain-related considerations

When it comes to deleting your Shopify account, there are a few domain-related considerations to keep in mind. First, think about whether you want to transfer or cancel your domain.

If you transfer it, you can use it with another provider. If you cancel it, you won't be able to use the same domain again. Also, remember that any email forwarding or DNS settings associated with your domain will no longer work once the account is deleted.

It's important to plan ahead and make sure all necessary changes are made before deleting your Shopify account.

Alternatives to deleting your store

If you're not ready to permanently delete your Shopify store, there are a few alternatives you can consider. One option is to pause your store temporarily. This allows you to take a break without losing all your data and settings.

Another alternative is to cancel your subscription and deactivate your store, which keeps it in the system but makes it inactive. You can also fulfill any outstanding orders before deciding what to do next.

Exporting your data is another option if you want to keep a backup of all your information. Lastly, don't forget to cancel any subscriptions or third-party apps connected to your Shopify account.

Step-by-Step Guide to Deleting Your Shopify Account

To delete your Shopify account, start by accessing the admin dashboard. From there, decide if you want to cancel or take a break from your store. If you'd rather sell your store instead of deleting it, explore that option as well.

Next, cancel your subscription and confirm the deletion.

Accessing the admin dashboard

To access the admin dashboard, go to Shopify's website and log in with your account credentials. Once logged in, you will see a list of options on the left-hand side of the screen.

Click on "Settings," then select "Account" from the drop-down menu. On this page, you will find an option called "Plan and permissions." Click on it to open a new page where you can manage your store settings and make changes as needed.

Remember to save any changes before navigating away from the page.

Deciding to cancel or take a break from your store

If you've made the decision to cancel or take a break from your Shopify store, there are a few things you should think about. First, consider whether there are any outstanding charges that need to be settled before closing your account.

You'll also want to save any important store data, such as customer information and product details. Don't forget to cancel any subscriptions for third-party applications that you no longer need.

Additionally, think about what will happen with your domain name and whether it can be transferred or if you need to make other arrangements. Finally, keep in mind that deleting your store isn't the only option - there may be alternatives like pausing your store or selling it instead.

Selling your store instead of deleting it

If you're considering deleting your Shopify account, you might want to explore the option of selling your store instead. This way, you can potentially recover some of the time and effort you invested into building it.

There are platforms and marketplaces available where you can list your store for sale, allowing interested buyers to take over and continue running the business. By selling your store, you not only avoid losing all the work you put in but also have a chance to earn money from it.

Cancelling your subscription

To cancel your subscription on Shopify, follow these steps. First, access the admin dashboard of your store. From there, go to the settings menu and find the "Billing" section. Look for the option to cancel or pause your subscription.

Choose the appropriate action based on whether you want to permanently delete your account or just take a break from it.

If you decide to sell your store instead of deleting it, make sure to transfer ownership properly before cancelling your subscription. Confirm the cancellation by entering your password and following any additional prompts.

Keep in mind that once you confirm deletion, all of your data will be lost and cannot be recovered.

Confirming deletion

To confirm the deletion of your Shopify account, you will need to follow a few simple steps. First, access the admin dashboard of your Shopify account. From there, make sure you have made all necessary arrangements such as settling outstanding charges and saving your store data.

Once you are ready to proceed with deleting your account, go to the settings section and find the option to cancel or deactivate your store. Follow the prompts and provide any required information, such as entering your password or confirming the cancellation of subscriptions.

Finally, click on the confirmation button to permanently delete your Shopify account.

Alternatives to Deleting Your Shopify Account

If you're not ready to completely delete your Shopify account, there are a few alternatives you can consider.

Pausing your store

If you're not ready to completely delete your Shopify store, you have the option to pause it instead. Pausing your store puts it on hold temporarily, allowing you to take a break and come back when you're ready.

During this time, customers won't be able to make purchases, but your data will still be saved. To pause your store, go to the admin dashboard and navigate to the "Settings" tab. From there, select "Billing" and scroll down until you see the "Pause and Build Plan" section.

Click on "Pause", follow the prompts, and confirm the suspension of your store. Remember that while paused, subscription charges will be reduced significantly.

Cancelling subscription and deactivating your store

To cancel a subscription and deactivate your Shopify store, you need to go to the admin dashboard. Once there, click on "Settings" in the lower-left corner. From the settings menu, select "Billing." In the Billing section, you will find the option to cancel your subscription.

Click on it and follow the prompts to confirm cancellation.

Deactivating your store is a separate step from cancelling your subscription. To deactivate your store, go back to the admin dashboard and click on "Settings" again. This time, select "Plan and permissions." In this section, you'll see an option called "Pause and build plan." Click on that, then choose how long you want to pause your store for (up to three months).

Confirm the pause by entering your password.

Fulfilling outstanding orders

To fulfill outstanding orders, go to your Shopify admin dashboard and access the Orders section. Review each order and make sure you have all the necessary inventory available. Prepare the products for shipment and generate shipping labels if needed.

Update the order status to reflect that it has been fulfilled, and notify customers of their tracking information if applicable. Double-check that all orders have been processed correctly before proceeding with any account closure or store deletion steps.

Exporting your data

To export your data from Shopify before deleting your account, you can use the built-in "Export" feature. This allows you to download different types of reports and data, such as customer information, order details, product details, and more.

To access this feature, go to the "Settings" tab in your Shopify admin dashboard and click on "Export." From there, you can select the specific type of report or data you want to export and choose the file format (CSV or Excel) for easy viewing.

Once downloaded, you'll have a copy of your important data that can be used for future reference or transferred to another platform if needed.

Canceling any subscriptions

To ensure a smooth transition when deleting your Shopify account, it's important to cancel any subscriptions you have with third-party applications. These subscriptions may include features or services that are no longer required once you've decided to delete your account.

By canceling these subscriptions, you can avoid unnecessary charges and make sure there are no lingering connections to your Shopify store after deletion. Simply navigate to the settings section of each application and follow the cancellation instructions provided by the provider.

Conclusion

In conclusion, deleting your Shopify account is a straightforward process that can be done in a few easy steps. Before you delete your account, remember to settle any outstanding charges, save your store data, and cancel any third-party application subscriptions.

Once you're ready to proceed, access the admin dashboard and follow the step-by-step guide provided. Alternatively, if you're not ready to permanently delete your store, there are alternative options such as pausing or deactivating it.

Whichever option you choose, make sure it aligns with your goals and needs for your business.

FAQs

1. How do I learn to permanently delete my Shopify account?

You can learn how to permanently delete your Shopify account by following a few easy steps on the Shopify admin settings page.

2. What are the reasons for canceling a Shopify subscription?

There could be many reasons for canceling a Shopify subscription like costs, complexity, or moving to another platform.

3. Can I pause and build my store before deciding to fully close it?

Yes! There is an option called 'Pause and Build' plan which allows you to continue working on your store without making it live.

4. Do I have to confirm deactivation of my account once I decide to close it?

Yes, after choosing the reason for closing your shopify account, you need to enter password and confirm that you want to deactivate your shopify store completely.

5. Can I also cancel my subscription if I deactivate my inactive Shopify store?

Absolutely! You can simultaneously cancel your subscription when deactivating or deleting your inactive Shopify Store using simple steps in guide given by business owners.

6. Are there any other ways apart from manual deletion through settings?

Besides going through settings manually,you can use some third-party applications too.Interestingly,someone who wants quick closure of his/her online storefront even has options available for doing so right on their iPhone device itself!

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Article by
Ashwin Mason
I review the best software for freelance designers, photographers, and developers to run their businesses and hire the most appropriate freelancers for your project.
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